We hope you love your Levi Strauss & Co. product, but if you’re not completely satisfied, you can return merchandise within 60 days of purchase.
Additional return policy details:
- Items purchased on Levi.com can be returned by mail or to a Levi's® Retail Store or Levi's® Outlet Store. Returns by mail can be dropped off at any FedEx drop-off location or at participating Walgreen’s or Nordstrom locations.
- Items purchased at a Levi's® Retail Store or a Levi's® Outlet Store can be returned to a Levi's® Retail Store or a Levi's® Outlet Store. They cannot be returned by mail.
- Items purchased at a department store can be returned to the same department store.
- They cannot be returned by mail or to a Levi's® Retail Store or Levi's® Outlet Store.
- All refunds are made in the original form of payment.
- Shipping and handling costs and gift wrap charges are non-refundable.
- Customized products are not returnable.
*Returns to Nordstrom locations are only currently available in the greater Los Angeles area.