RETURNS & EXCHANGES Where is my exchange order? To track your exchange order, visit the Track Order page and enter your exchange order number (this begins with a ‘E’) and your email. No account or login needed. See additional Exchange Policy details here . Related articles What is your exchange policy? What is your return policy? How do I exchange my Levi.com order? Can I ship my exchange and return in the same package? Why was my exchange order canceled?