There are two easy ways to exchange your Levi.com item for a different size:
EXCHANGE BY MAIL:
- Click here to start your exchange. Enter your order number and email, then follow the step-by-step instructions.
- Print out your new prepaid label and attach it to the outside of the return package. Put the new packing slip in the return package.
- Drop off the return package at any FedEx Store or Drop Box within 14 days of your exchange request.
- You will receive a confirmation email when your exchanged item is on its way. Please allow 3-5 business days for delivery. Exchanges by mail are free of charge.
EXCHANGES IN STORE:
- Check item availability at Levi.com. Use “FIND IN STORE” to locate the store nearest you that has it in stock.
- Bring the item(s) you want to exchange, along with the original packing slip, shipping confirmation email, or online purchase receipt, to the store. Items without a receipt are eligible for store credit or exchange for another item equal to the current selling price.
- If the item is not in stock, you can return your item(s) within 60 days of purchase for a full refund. Refunds are issued in the original form of payment. Prices and availability may differ by store.