The return and exchange policy will be extended to accommodate any store closure time. If you need to return or exchange an item purchased from one of our stores or purchased from Levi.com, we assure you that we will take care of you once our stores have reopened.
Exchange by Mail
- Start your free exchange here. Use a mobile return code or print a new prepaid shipping label. Do not use the label in your original package.
- Enter your order number and email, then follow the instructions.
- Send the package via FedEx within 14 days of your exchange request.
Please allow 3-5 business days for delivery. If your original item(s) are not shipped back to us within 14 days of your exchange request, your exchange order will be canceled.
See additional Exchange Policy details here .