We hope you’re pleased with your new Levi’s®. If for any reason you’re not fully satisfied, you can return or exchange any unworn and unwashed item(s) within 60 days of purchase.
- A $7.50 return-shipping fee will be processed for mailed returns.
- All refunds are made in the original form of payment.
- In-store returns made without a receipt are eligible for store credit only.
- Shipping and handling fees, gift wrap charges and donations are nonrefundable.
- Custom items and final sale items are nonrefundable.
- International customers who purchase from U.S. online are responsible for all return-shipping costs.
- In-store Retail or Outlet purchases may only be returned in-store and may not be returned by mail or with Happy Returns.
COVID-19 Update: We’re accepting returns and exchanges in our re-opened stores for purchases made on Levi.com and at Levi’s® stores. Returns older than 60 days will be allowed up to 60 days after a store’s re-opening date. All returned items will be quarantined for 72 hours.